Welcome to Quantvik.in, operated by Quantvik Technologies Pvt. Ltd. (“Quantvik,” “we,” “our,” or “us”). These Terms of Service (“Terms”) govern your use of our website www.quantvik.in (the “Site”) and our professional marketplace management, digital marketing, analytics, and related services (collectively, the “Services”).
By accessing or using our Site or engaging our Services, you agree to these Terms. If you do not agree, please do not use the Site or our Services.
1. Scope of Services
Quantvik provides e-commerce and marketplace management solutions, including but not limited to:
- Product listing, catalog optimization, and account setup on marketplaces such as Amazon, Flipkart, Meesho, etc.
- Marketing, advertising, and performance management services.
- Analytics, reporting, and business growth consultation.
The details, deliverables, and timelines for each engagement will be governed by a separate written proposal, statement of work (SOW), or service agreement signed between Quantvik and the client.
2. Eligibility
You must:
- Be at least 18 years old and legally capable of entering into binding contracts.
- Use the Site and Services only for lawful business purposes and not for personal resale or misuse.
3. Engagement and Payments
- Engagement begins once a proposal or contract is accepted and an initial payment or retainer is received.
- All fees are quoted in Indian Rupees (INR) and are non-refundable, except as expressly stated in the service agreement.
- Payments must be made through authorized methods only. Late payments may incur interest or lead to suspension of Services.
4. Client Responsibilities
To ensure smooth execution, clients must:
- Provide accurate business data, marketplace access credentials (where applicable), product details, and creative assets.
- Ensure that all materials shared are free from third-party rights violations.
- Respond promptly to communication and approvals to avoid delays.
Quantvik shall not be responsible for project delays or outcomes resulting from the client’s failure to provide timely information or approvals.
5. Intellectual Property
- All original materials, strategies, creatives, and documentation produced by Quantvik remain its intellectual property unless explicitly transferred in writing.
- Upon full payment, the client receives a limited, non-exclusive, non-transferable license to use deliverables for their intended purpose.
- Client-provided materials remain the property of the client.
6. Confidentiality
Both parties agree to maintain strict confidentiality regarding all proprietary information, data, business strategies, and credentials exchanged during the engagement. Confidential information shall not be disclosed to any third party without prior written consent, except as required by law.
7. Third-Party Platforms
Quantvik manages and operates on third-party marketplaces and platforms (e.g., Amazon, Flipkart, Meta Ads, Google Ads). We are not responsible for:
- Platform downtime, policy changes, or account restrictions.
- Losses resulting from third-party errors, algorithms, or policy enforcement.
Clients are advised to comply with all relevant marketplace and advertising platform terms.
8. Limitation of Liability
To the fullest extent permitted by law:
- Quantvik shall not be liable for indirect, incidental, or consequential losses (including lost profits, revenue, or data).
- Our total liability for any claim shall not exceed the total fees paid by the client in the three months preceding the event giving rise to such claim.
9. Termination
Either party may terminate the engagement:
- With written notice as per the governing agreement; or
- Immediately, if the other party breaches these Terms or any service contract.
Upon termination, the client must pay for all Services rendered up to the termination date.
10. Warranties and Disclaimers
- Quantvik provides Services on an “as-is” basis and makes no guarantees of specific sales, rankings, or revenue outcomes.
- While we employ best-practice methods, results depend on external marketplace conditions beyond our control.
11. Indemnification
You agree to indemnify and hold harmless Quantvik Pvt. Ltd., its employees, and affiliates against any claims, damages, or losses arising from:
- Your use of our Services or Site,
- Your violation of any laws or rights of third parties, or
- Misuse of deliverables or marketplace accounts.
12. Website Content and Use
- All website content, design, graphics, and materials on Quantvik.in are owned by Quantvik.
- You may not reproduce, copy, or republish any part of the Site without prior written permission.
- You agree not to use the Site for unlawful, defamatory, or harmful purposes.
13. Force Majeure
Quantvik is not liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, cyber incidents, or platform-level disruptions.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Delhi-NCR.
15. Modifications to Terms
We may revise these Terms periodically. Updates will be posted on this page, and continued use of our Site or Services after such changes constitutes acceptance of the revised Terms.
16. Contact Us
For questions regarding these Terms or our services, please contact:
- Email: support@quantvik.in
- Company: Quantvik Pvt. Ltd.
